How to turn off closed captions on xfinity.

Hello LisaStapleton1, I will be happy to help you solve this problem. To deactivate or activate the subtitles from the computer. Click Settings.Jan 19, 2024 · We’re aware of an issue affecting some customers’ Xfinity Stream service, where Closed Captioning is defaulting to “on” when the app is launched. We’re working to resolve the issue and are planning to implement a permanent fix in the coming weeks. In the meantime, you can take the following steps to turn off Closed Captioning. Step 5. Press the menu button again to exit the User Settings menu and save the settings. The next time you turn on your cable box, these closed captioning settings should take effect on any of your standard or HD channels. Although you can enable and disable closed captioning using your television settings, this doesn't always work when ...Go to the Account settings. To locate them, click on the profile icon in the top-right corner of the screen. It's located either under the "Settings" option or the gear button. In the ...Phone or tablet Computer TV device. To change subtitles, closed captions, or audio: Start watching something and then pause playback. Choose the Audio and Subtitles icon . Do one of the following: Subtitles: Under Subtitles, choose a language or Off. Closed captions: Under Subtitles, choose a caption language (e.g., English - CC) or Off.

And as far as your suggestion to"play the same program on a smart phone/tablet and see if it has captions. the closed captions may be a 'side car' and not recognized by the x1 set top box" It works on our main cable box with voice control. Evidently that box has additional CC hardware or software to display the CC.

Troubleshooting issues with audio or captions and subtitles. If it turns out that we don’t have the audio language, captions, or subtitles you’re looking for, you can let us know through our feedback form at the bottom of the page. If you notice any errors with audio, captions, or subtitles while streaming, try the troubleshooting steps below:

When the video starts playing, if you are on a desktop, click the "CC" icon at the bottom of the video. This will turn on the captions. If you are on a mobile device, then at the top of the video, tap "CC" to enable closed captions. To disable the captions, simply tap the "CC" icon again. And that's it.Apr 22, 2024 · 1. Access the Menu: Use your Comcast remote to access the main menu or settings on your TV. Look for a button that says "Menu," "Settings," or "Options." 2. Navigate to Accessibility: Within the main menu or settings, look for an option related to "Accessibility," "Closed Captions," "Subtitles," or "CC." If closed captions (CC) are available, will be visible on the bottom right of the video player. To turn on Captions, click . To turn off Captions, click again. Turn default setting to on or off. Click your profile picture . Click Settings . From the left-hand menu, click Playback and performance.Like this: Select the B key on your remote to access Accessibility. Select Closed Captioning and press OK to enable it. Select Closed Captioning Options to edit text. Select Exit to close the menu. Like most CC systems, the Xfinity X1 allows you to control some closed captions by changing text size, the color, spacing and style.

Unplug the power cable from the back of the Flex box, wait 10-15 secs, plug the power cable back in, and allow 10 mins or less for the box to reboot. I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.

Xfinity device . There are two ways to turn on closed captions: For VOD. While watching a video, toggle on the video player with the remote, so that the fast-forward/rewind timeline displays. ... Select Closed Captioning and press Select to turn captions on or off. To format closed captions on your Cox Contour Receiver 1: Press the MENU button ...

Closed Captioning (CC) is available for all video-on-demand (VOD) full episodes. Most live streaming programming also has Closed Captioning available. Follow these steps below to turn Closed Captioning ON or OFF: During playback, select the "speech bubble" icon at the bottom of the player window. Navigate to the Closed Captioning "cc" button ...Method 1: Using the Amazon Prime App. Open the Amazon Prime app on your smartphone or tablet. Choose the desired movie or TV show you want to watch. Start playing the content by tapping on it. Tap on the screen to reveal the playback controls. Locate the “CC” or closed captioning icon among the controls. Tap on the “CC” icon to disable ...1. While watching a show on your phone or tablet, tap the Settings icon, which looks like a gear. 2. In the Settings dropdown, swipe the Subtitles button to the right to turn it on. 3. Then choose ...To access Accessibility Settings: 1. Press and hold the microphone (Mic) button and say “accessibility” into the Xfinity Voice Remote. 2. Press OK or the center button between the arrows to toggle CC On or Off. 2.1. If choosing On, then proceed to Closed Captioning Optionsand select your preferred … See morePlugged in the TV, turned it on, and did a fresh install of the Xfinity Stream app. I launched the app and logged in, still displaying closed captions even though the settings show them as off.-And yes, I did turn them on to see what would happen, and they displayed, then turned them off again, and it still displays closed captions.How to turn Disney Plus subtitles on or off on an Android. 1. While your video is playing, tap the screen. 2. An icon of a box with lines at the bottom will appear on the right. Tap it. 3. On the ...

In this video I show you how to turn on and off the closed captioning on a Roku device. I show and explain what On Replay means in the closed captioning menu...How to turn Disney Plus subtitles on or off on an Android. 1. While your video is playing, tap the screen. 2. An icon of a box with lines at the bottom will appear on the right. Tap it. 3. On the ...Hello @user_qu5ok0 we know that being able to manage your closed captions is crucial. We have identified an issue with some Samsung and LG customers having issues with being unable to turn off closed captions via the Xfinity Stream app. Our engineer partners are aware of this issue and working with our app developers to …STEP 1: On the TV Home Screen, scroll down to INPUTS and Select Channels STEP 2: Television will display the following screen.Once on this screen, press the menu button on the Tv remote . STEP 3: Select TV options.. STEP 4: Under TV Options scroll across and select CLOSED CAPTIONS . STEP 5: Select CC MODE to turn ON/OFF the Closed Caption NOTE: If the TV is connected to a cable box and if the ...Download Article. 1. Open the Disney+ app. It has a blue icon with the Disney logo. Use your TV remote to select the Disney+ app on your smart TV or game console. This method works on most smart TVs and streaming boxes, except for Roku, Google Chromecast, and some Samsung TVs. 2. Select a movie or TV show.To change your Accessibility Shortcut: Go to Settings in the Xfinity Flex main menu. Press OK. Arrow down to Accessibility Settings. Press OK or say "Accessibility Settings" into your Voice Remote. Choose Remote Shortcut and press OK. Select the option you want to assign to your shortcut and press OK.

Fire TV and Fire Tablet. Open Settings (gear icon) in the Amazon Fire system. Go to Accessibility, then select Closed Caption. Caption appearance settings for text, text background, and window background are available. Microsoft Xbox. Open Settings in the Xbox system. Go to Ease of Access, then select Captioning.

Yes. To turn on closed captions: Tap the screen to bring up Show Info and then tap the three dots (Menu) on the upper right corner of the screen. Tap CC/Subtitles. A list of cc options appears. Select the CC option you want. NOTE: If there are more than than one CC option available to activate, it usually indicates that closed captions are ...On the supplied remote control, press the Display button. On the remote, press the CC button. In the TV menu, go to the Caption Vision menu and set CC to Off. Note: The images below are examples of the location of the Subtitle or CC button on different remote controls. Refer to the TV's manual for instructions on how to access the menu settings.Certain apps, like Netflix or HBO Max, have their own settings when it comes to using closed captions. This means that if you have already turned them on in the TV menu, they will also have to be turned on in the respective app menu if you wish to use them. The same applies to Consoles and Set Top Boxes. The settings on the TV menu will not ...To turn on closed captions on a Samsung smart TV, you need to access the menu via the remote control. From there, we use the Accessibility menu. Turn on your TV and press Menu on your Samsung ...To do this select Custom in the Closed Captioning Style field. If you wish to receive the Closed Captioning style chosen by the programmer for easy reading, switch the style to Auto. To assist you the link: https://comca.st/3sqWK1V is very helpful. I am an Official Xfinity Employee.Follow the steps below to turn closed captions on or off: While streaming content, access the video player controls Web and mobile: located on the black bar at the bottom the screen; TV-connected devices: located on the black bar at the bottom of the screen (some TV-connected devices may display a three dot icon)Launch the Netflix app on X1. Select the movie or TV show you want to play. While the movie or TV show is playing, press the down arrow button on the Xfinity Voice Remote. Select the option at the bottom of your screen, or select Other for a full list of options. Use the up and down arrow buttons on the remote to find your preferred audio or ...Settings > Accessibility > Closed Captioning is OFF. I checked in the Fire TV device's Settings > Accessibility, also OFF there. But again, every time we open a new channel/program within Xfinity Stream app on Fire TV, CC starts as ON (default).This is caused by the Closed Captioning (CC) system being activated either through your TV or the set-top box. To disable this feature, please review the following steps: On your TV, turn off CC. Note: you may need to use the remote or refer to the manual that came with your TV; On your set-top box, check to make ...To watch Netflix with Closed Captions (Subtitles) or Video Description (Audio Description), you will need to: Launch the Netflix app on X1. Select the movie or TV show you want to play. While the movie or TV show is playing, press the down arrow button on the Xfinity Voice Remote.

Have you tried backing out of all apps, go to settings, go to device care, manage storage, select the infinity app, clear cache. Then go back into the Xfinity app and start a program. CC is defaulted to on, so pause the program and at the bottom of the screen arrow over to cc, turn it off. The rest of the programs started without cc on.

Here we have explained in detail all the steps you need to take to disable closed captions on Peacock using the app: You need to open the Peacock App and then click on Settings. Select General and proceed to Accessibility Settings. Now click to Hearing/Audio. Choose Caption.

The recent change to the Peacock app which introduced profiles, appears to have turned on closed captioning by default and I cannot turn this off. Please provide EXACT instructions to turn this of...Apr 12, 2022 · On the website: Play a video with subtitles enabled, then click the speech bubble icon > Click off . In the app: Play a video with subtitles enabled, then press the menu button on your remote > Subtitles > English [CC] > Off . If subtitles don’t stay off permanently (although they should), logging out of the Amazon site or reinstalling the ... Look for the "Closed Captioning" or "Subtitles" option and select it. 4. Choose the "Off" or "Disable" option to turn off closed captioning. 5. Save your changes and exit the settings menu. 6. Return to Peacock and start watching your favorite content without closed captioning. Interesting Facts about Peacock: 1.Hi rdavies5827! To turn of the Closed Captions, do the following on your Windows 10 PC- Click on the Start Menu > Type in or paste 'Settings' and press enter key on your keyboard or simply click on Settings > When the Settings app appears go to Ease Of Access > In Ease of Access on the left hand side you will see under the hearing section ...Method 1: Using the Amazon Prime App. Open the Amazon Prime app on your smartphone or tablet. Choose the desired movie or TV show you want to watch. Start playing the content by tapping on it. Tap on the screen to reveal the playback controls. Locate the “CC” or closed captioning icon among the controls. Tap on the “CC” icon to …Method 1: Using the TV's settings menu. One of the easiest ways to turn off closed captioning on your Samsung Smart TV is by using the TV's settings menu. Here's how you can do it: Start by turning on your Samsung Smart TV and grabbing the remote control. Press the "Menu" button on the remote.Official Employee. •. 1.1K Messages. 4 months ago. Thank you for reaching out to us @user_8g0wna! We apologize for the inconvenience this has caused! We are aware of an issue causing the Stream App some LG and Samsung TVs to default closed captioning to always be on. We are working hard to get it fixed as soon as possible for impacted customers.Access the guide's Main Menu. Using the arrow keys, navigate to Setup and press OK/Select on the remote control. Navigate to Closed Captioning Setup using arrow keys and press OK/Select. (On some TV Boxes, this may be called Subtitle Setup instead. You may have to press the down arrow to navigate to the second menu screen to find this item.)rmswenson747. i found that the firestick has a default setting to always turn on closed caption if available on the playing video. it is under firestick>settings>accessibility>closed caption. i believe that the many people having this problem on different devices are blaming the xfinity app, when the solution is actually in the media player device.In recent weeks I've noticed that on some programs the audio will drift behind the captions the longer the program continues. So, at the beginning of the program they will be in sync, but by the end the captions will appear well ahead of the audio. The longer the program, the more out of sync they get by the end of the program.Click the "Direct Message" icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Type your message in the text area near the bottom of the window. • Press Enter to send your message.On the left side of the page, look for the "Settings" option. You may need to use the arrows to navigate there if you don't see it immediately. Select "Accessibility" or "Captions" (it varies by model). Use "Captions Mode" and select "On always". If you also need to adjust caption size, use the arrows to visit the ...

To enable captions, you can follow the steps below. If you are using an indoor/outdoor antenna or a wired broadcasting antenna directly connected to the TV's antenna port, you can use the caption function. The caption function is not supported with a set-top box. ※ The instructions may differ by model. Opening [Caption] in SettingsJun 15, 2022 · Peacock turn off subtitles!!!! 🌺HERE It IS !!!!! Tap middle of main menu bottom diver square or what ever you have with center button and four way scroll arrows ! Click left arrow twice left you’ll see the orange icon with on box click on it it will turn to off a!!!!!!🤔🤫😐😯😬. Months if not watching anything in peacock . Turn off your close captions by talking to your remote. Here's a video how to use the Comcast Xfinity X1 voice remote to turn off close caption.Amazon. Turning on subtitles on Freevee is simple, regardless of what device you're using. Next to settings, volume controls, and the button to toggle fullscreen viewing, you'll find a ...Instagram:https://instagram. joann fabrics foam boardlawai beach resort webcamnothing bundt cakes overland parkgarage sales in canton And you need the apple tv remote to turn off the closed caption on peacock. 1. Press the Select button on the Apple TV remote (the round button in the middle). Slide your finger down on the remote trackpad. (First generation Siri Remote) 2. Playback options will appear on the screen, select subtitles and click On/Off.Here is the manual - Linked. Page 13 shows the remote location - 15 is the CC button that should turn off the closed captions. Press the CC button repeatedly until it says off. JACUSTOMER-0xbfqs36 - Thank you! After reading the manual and pressing the CC button three times - the text is no longer on the screen. Eric. abandoned farmhouses for salequlipta and hair loss Peacock turn off subtitles!!!! 🌺HERE It IS !!!!! Tap middle of main menu bottom diver square or what ever you have with center button and four way scroll arrows ! Click left arrow twice left you’ll see the orange icon with on box click on it it will turn to off a!!!!!!🤔🤫😐😯😬. Months if not watching anything in peacock . georgia mountain needle arts festival Go to Settings > Accessibility > Subtitles & Captioning. If you prefer closed captioning or subtitles for the deaf and hard of hearing when available, turn on Closed Captions + SDH. Tap Style, then choose an existing caption style or create a new style based on the following: Font, size, and color. Background color and opacity. Text opacity ...Have you tried backing out of all apps, go to settings, go to device care, manage storage, select the infinity app, clear cache. Then go back into the Xfinity app and start a program. CC is defaulted to on, so pause the program and at the bottom of the screen arrow over to cc, turn it off. The rest of the programs started without cc on.